{"id":10179,"date":"2023-01-30T00:00:00","date_gmt":"2023-01-30T00:00:00","guid":{"rendered":"https:\/\/newweb.nubapp.com\/resasports\/how-to-sell-service-over-price\/"},"modified":"2023-01-30T09:46:36","modified_gmt":"2023-01-30T09:46:36","slug":"value-proposition-gym","status":"publish","type":"post","link":"https:\/\/newweb.nubapp.com\/resasports\/en\/blog\/value-proposition-gym\/","title":{"rendered":"Value proposition in a gym: 5 tips for selling on value rather than price"},"content":{"rendered":"
[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Competition in the fitness world is fierce and it is essential to differentiate yourself. How can you do it? By changing the value proposition of your gym<\/strong>. Going from selling a price to selling a service is a huge change of mentality. And, although we don’t have the absolute answer, we bring you 5 star tips. Shall we get started?<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n <\/p>\n Both ways of selling are perfectly valid and can go hand in hand in your gym or sports centre. However, before defining your value proposition you need to know the difference between selling a service and selling a price.<\/strong><\/p>\n <\/p>\n <\/p>\n Selling a price:\u00a0<\/strong><\/span>This is the most commonly used sales technique. Sell your price because it is cheaper, you offer more resources, you offer more services. …. Whatever differentiates your gym, but always have the price as your selling message.<\/p>\n <\/p>\n <\/p>\n Selling a service: <\/strong><\/span>In this sales technique, what we do is sell the benefits it provides, and not so much the price. This includes all the things that you know your ideal public needs and wants from a sport centre; personalised attention, fun, community… There are many possibilities, but they must always be in line with your centre and what you want to offer.<\/p>\n \n \n \n \n \u00a0The main difference between the two is that selling at a price is influenced by the subjective view of each customer<\/strong>. What may seem cheap to some may seem expensive to others. Therefore, this vision does not depend on you, but on the end user. Moreover, it is a technique with which you enter the price war. What if the gym next to yours lowers its prices? Maybe if you only sell price, your users will leave.<\/p>\n <\/p>\n <\/p>\n <\/p>\n However, if you are selling a service, what you are selling to your end customer is what makes you different. What makes your centre the best option, and not just the price. It is selling identification.<\/p>\n <\/p>\n When you sell a service, you are selling your identification, what sets you apart.<\/strong><\/p>\n<\/blockquote>\n <\/p>\n <\/p>\n You may be wondering how to do it. Here are our 5 top tips for creating a value proposition in your gym:<\/strong><\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n <\/p>\n It seems obvious, but being clear and focused is the key to a company’s success<\/strong>.<\/p>\n <\/p>\n Knowing who your ideal customer is, what they like the most or what their needs are is the first step you should take. You should even be able to convert their desire or emotions into a need.<\/p>\n <\/p>\n The fundamental rule of your centre should always be to focus on the user<\/strong>. We know that defining a target can sometimes be a bit difficult.\u00a0So, we ask you 5 questions that can help you with that:<\/p>\n <\/p>\n <\/p>\n <\/p>\n Once you have defined and answered these questions, you will have a profile of your buyer persona and can create personalised messages to reach your audience<\/strong>.<\/p>\n <\/p>\n -> Resasports tip: <\/strong>there doesn’t have to be just one buyer persona. There can be as many buyer personas as you consider, as long as you are clear about the difference and the details of each one.<\/p>\n <\/p>\n If you want to know more about how to get to know your target audience, read this article: What do gym customers value most?<\/a><\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n It is something simple and at the same time very complex, you have to make training in your sport centre an experience<\/strong>. Any gymcan be used for training, what makes yours different?<\/p>\n <\/p>\n This is the key to everything. In the previous point we have defined our buyer persona, but, quite possibly, it coincides with the target of many other gyms. Therefore, it is very important that going to train at your centre is something more.<\/strong><\/p>\n <\/p>\n How can you do that?\u00a0Materialise all your ideas by answering these questions:<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n After these questions, you will have a global vision of where you want to go and who you want to call. Your value proposition is practically clear<\/strong>. Now you need to differentiate yourself from others. And that is where you are going to sell a service, not a price.<\/p>\n <\/p>\n It is clear that, in principle, with our centre we would like to cover all the needs of our users. But this is not possible and, as they say, if you can’t get enough, you can’t get enough.<\/p>\n <\/p>\n A good way to differentiate yourself while solving a problem can be specialisation<\/strong>. Nowadays users can choose from a huge number of disciplines to train in. However, the reality is that not everyone dares to try something new due to lack of knowledge.<\/p>\n <\/p>\n If you are a gym, the discipline is clear, but what is going to differentiate you from the rest of the centres around you? That’s where the service you sell comes in. What are you going to sell that no one else offers? Personalised attention? A reference coach? A service specialised in a certain age range? There are many possibilities.<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n Even though you are the manager of the sport centre and you have total power to decide, when it comes down to it, the customers are the ones who make your sports centre work. They are also the most direct source of information about what they are looking for in your centre, and how you are providing solutions.<\/strong><\/p>\n <\/p>\n In order to find out what process we should follow to find a solution to a user request, we are going to use the Design Thinking methodology<\/a>.<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n It is a methodology for developing people-centred innovation, offering a process through which challenges can be observed, needs identified and, ultimately, solved.<\/p>\n The goal? to meet people’s needs in a way that is feasible and viable.<\/p>\n <\/p>\n <\/p>\n Let’s take a look at its phases:<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n You may be asking yourself, is social media necessary for my gym? Yes, yes and yes. Before anyone makes a decision about which gym to join, they are going to look for references on the internet<\/strong>. And that’s where your online community should speak for you. This is where reviews come into play. Although they are very important, they are sometimes not given the value they deserve.<\/p>\n <\/p>\n Social media is a valuable tool for influencing consumers<\/strong> when marketing and promoting your club and its success often depends on the brand image we have built.<\/p>\n <\/p>\n <\/p>\n Let’s take a brief look at how social media can support your core business strategy and help promote your brand:<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n <\/p>\n It’s time to tell a universal truth: no one likes to talk on the phone, especially not to strangers.<\/p>\n <\/p>\n That is why offering your potential users a dynamic and real-time way of interacting with your centre and resolving queries<\/strong> can be the tool that makes the difference and positions you as the first choice.<\/p>\n <\/p>\n Getting users to see you as a different centre that goes beyond price is a slow process and one in which you have to make an effort every day, both in the gym itself and in every action you take.<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n We know that these 5 tips to sell service and not price in a gym are not the answer to everything, but they serve to differentiate the two types of sales and to have a little clearer the value proposition of your gym and to know where you want your sports centre to go<\/strong>.<\/p>\n <\/p>\n <\/p>\n Ps pssss…. It is not because it is our sector, but, having the help of a software for the management of your centre<\/a> is another positive point to offer an experience to the users of your sport centre.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Looking to differentiate your sports centre or gym? We show you how to develop a value proposition focused on selling service and not price.<\/p>\n","protected":false},"author":5,"featured_media":16375,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n [no_toc]In today's globalised world, it is essential to differentiate yourself from the competition. No matter how good your product is, if you don't have something that differentiates you, you will go unnoticed by customers. <\/p>\n\n\n\n Having said that, we must also be realistic and it is not an easy process. Going from selling a price to selling a service is a huge change of mentality and one that is not achieved overnight. <\/p>\n\n\n\n We're not going to lie to you, we don't have the absolute answer to how you should sell or the magic steps that will change your company's mindset in two days, because we are still in the process every day. But what we can do is tell you what small steps will help you find your way to change. <\/p>\n\n\n\n The list of recommendations could be endless if we let ourselves be guided by everything that St. Google says, but the reality is that no, not everything is really useful and we are not here to waste time. We want to manage our sports centre in the best possible way, don't we?<\/p>\n\n\n\n First of all, we need to know what the difference is between selling a service and selling a price:<\/p>\n\n\n\n Selling a price<\/strong><\/p>\n\n\n\n This is the most commonly used sales technique. Sell your price because it is cheaper, you offer more resources, you offer more services. .... Whatever differentiates your gym, but always have the price as your selling message. <\/p>\n\n\n\n Selling a service<\/strong><\/p>\n\n\n\n In this sales technique, what we do is sell the benefits it provides, and not so much the price. This includes all the things that you know your ideal public needs and wants from a sport centre; personalised attention, fun, community... There are many possibilities, but they must always be in line with your centre and what you want to offer. <\/p>\n\n\n\n The main difference between the two is that selling at a price is influenced by the subjective view of each customer. What may seem cheap to some may seem expensive to others. Therefore, this vision does not depend on you, but on the end user. Moreover, it is a technique with which you enter the price war. What if the gym next to yours lowers its prices? Maybe if you only sell price, your users will leave.<\/p>\n\n\n\n However, if you are selling a service, what you are selling to your end customer is what makes you different. What makes your centre the best option, and not just the price. It is selling identification.<\/p>\n\n\n\n For example, if you know that your ideal clients are looking for personalised treatment, and your gym offers it, you should attack that benefit in the sale of your gym. So, when your client reads that you are a gym specialising in personalised service, they will say \"That's what I want\" and the price will take second place, even if it is still relevant.<\/p>\n\n\n\n Both ways of selling are perfectly valid and can go hand in hand. Sometimes you can sell the price, and sometimes you can sell the service. However, the technique of selling a service is not usually exploited because it is more complicated than the other.<\/p>\n\n\n\n But don't worry. From Resasports we bring you the 5 steps you should take to determine the service you offer, and to be able to sell it.<\/p>\n\n\n\n It seems obvious, but being clear and focused is the key to a company's success.<\/p>\n\n\n\n Knowing who your ideal customer is, what they like the most or what their needs are is the first step you should take. You should even be able to convert their desire or emotions into a need.<\/p>\n\n\n\n The fundamental rule of your centre should always be to focus on the user. We know that defining a target can sometimes be a bit difficult, so let's put it into practice.\nFor this exercise, you have to answer five questions. Wait! Before you jump straight into answering them, think about it. Get your team together and do this exercise separately first and then share your answers.\nThe questions are as follows:<\/p>\n\n\n\n Once you have defined and answered these questions, you will have a profile of your buyer or buyer persona. If it helps, you can give it a name and a physical appearance. From there, create personalised messages to reach the audience you have in mind.<\/p>\n\n\n\n Resasports tip: <\/strong>there doesn't have to be just one buyer persona. There can be as many buyer personas as you consider, as long as you are clear about the difference and the details of each one.<\/p>\n\n\n\n If you want to know more about how to get to know your target audience, read this article: What do gym customers value most?<\/p>\n\n\n\n It is something simple and at the same time very complex, you have to make training in your sport centre an experience. Any gymcan be used for training, what makes yours different?<\/p>\n\n\n\n This is the key to everything. In the previous point we have defined our buyer persona, but, quite possibly, it coincides with the target of many other gyms. Therefore, it is very important that going to train at your centre is something more.<\/p>\n\n\n\n How can you do that? The truth is that there are many options. So let's go with the questions, since, at the end of the day, that's what materialises the ideas:<\/p>\n\n\n\n After the above questions, you will have an overview of where you want to go and who you want to call. Now you need to differentiate yourself from others. And that is where you are going to sell a service, not a price.<\/p>\n\n\n\n It is clear that, in principle, with our centre we would like to cover all the needs of our users. But this is not possible and, as they say, if you can't get enough, you can't get enough.<\/p>\n\n\n\n A good way to differentiate yourself while solving a problem can be specialisation. Nowadays users can choose from a huge number of disciplines to train in. However, the reality is that not everyone dares to try something new due to lack of knowledge.<\/p>\n\n\n\n If you are a gym, the discipline is clear, but what is going to differentiate you from the rest of the centres around you? That's where the service you sell comes in. What are you going to sell that no one else offers? Personalised attention? A reference coach? A service specialised in a certain age range? There are many possibilities.<\/p>\n\n\n\n Even though you are the manager of the sport centre and you have total power to decide, when it comes down to it, the customers are the ones who make your sports centre work. They are also the most direct source of information about what they are looking for in your centre, and how you are providing solutions.<\/p>\n\n\n\n We use the Design Thinking methodology to find out what process we need to follow to find a solution to a user's request.<\/p>\n\n\n\n Design Thinking is a methodology for developing people-centred innovation, offering a process through which challenges can be observed, needs identified and, ultimately, solved. The goal: to meet people's needs in a way that is feasible and viable.<\/p>\n\n\n\n We use the Design Thinking methodology to find out what process we need to follow to find a solution to a user's request.<\/p>\n\n\n\n Let's take a look at its phases: <\/p>\n\n\n\n If you want users to discover your product, you must first invest time in getting to know them. In the age of social media there is no excuse, you must research what she or he does, what she or he likes or what is important to her or him.<\/p>\n\n\n\n You may be asking yourself, is social media necessary for my gym? Yes, yes and yes. Before anyone makes a decision about which gym to join, they are going to look for references on the internet. And that's where your online community should speak for you, the opinions and reviews of other users are much more credible than anything you can say about your sport centre.<\/p>\n\n\n\n Social media is a valuable tool for influencing consumers when marketing and promoting your club and its success often depends on the brand image we have built.<\/p>\n\n\n\n Let's take a brief look at how the power of social media can support your core business strategy and help promote your brand:<\/p>\n\n\n\n It's time to tell a universal truth: no one likes to talk on the phone, especially not to strangers. <\/p>\n\n\n\n That is why offering your potential users a dynamic and real-time way of interacting with your centre and resolving queries can be the tool that makes the difference and positions you as the first choice.<\/p>\n\n\n\n As you can see, getting users to see you as a different gym that goes beyond price is a slow process in which you have to make an effort every day, both in the centre itself and in every action you take.<\/p>\n\n\n\n These 5 points are not the answer to everything, but we hope that they have helped you to get a better idea of where you want your sport centre to go and what you want to achieve.<\/p>\n\n\n\n Ps pssss.... It is not because it is our sector, but, having the help of a software for the management of your centre<\/a> is another positive point to offer an experience to the users of your sport centre. <\/p>\n","_et_gb_content_width":"","content-type":"","footnotes":""},"categories":[53],"tags":[],"yoast_head":"\nDifferent value propositions in a gym: selling a price or selling a service<\/span><\/h2>\n
What is the main difference when applied to a gym?<\/strong><\/span><\/h3>\n
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<\/h3>\n
5 tips for having a value proposition and not selling on price in a sports centre<\/strong><\/span><\/h2>\n
1- Focus on your target<\/strong><\/span><\/h3>\n
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2- Add additonal value<\/strong><\/span><\/h3>\n
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3- Specialise, offer a solution to a problem<\/strong><\/span><\/h3>\n
4- Listen to your users<\/strong><\/span><\/h3>\n
Design Thinking methodology<\/strong><\/span><\/h3>\n
<\/figure>\n
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5- Create a supportive community<\/strong><\/span><\/h3>\n
The power of social media in your brand strategy<\/strong><\/span><\/h4>\n
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\n
\n
Extra tip: WhatsApp as a key differentiation tool<\/span><\/h3>\n
Differences between selling a price and selling a service in a gym<\/strong><\/h2>\n\n\n\n
1- Focus on your target<\/strong><\/u><\/h3>\n\n\n\n
2- Add additonal value<\/strong><\/u><\/h3>\n\n\n\n
3- Specialise, offer a solution to a problem<\/strong><\/u><\/h3>\n\n\n\n
4- Listen to your users<\/strong><\/u><\/h3>\n\n\n\n
4.1 - Design Thinking methodology<\/h4>\n\n\n\n
<\/figure>\n\n\n\n
5- Create a supportive community<\/strong><\/u><\/h3>\n\n\n\n
Extra tip: WhatsApp as a key differentiation tool<\/h3>\n\n\n\n